In sports, coaches help develop the athlete’s and the team’s strengths, identify weaknesses, put together plans to improve performance, and drive them to perform at their best. All elite athletes at the top of their game have coaching. In fact, all professional musicians also have coaches. And all movie stars have coaching. Virtually everyone at […]

The main difference between objections and excuses is that objections are real concerns worth addressing, while excuses are just a way to dodge the conversation. Objections open the door to a meaningful dialogue, but excuses? They’re a sign you need to dig deeper and figure out what’s really going on. Objections. They’re a pretty hot […]

Every day, someone somewhere is publishing a mediocre podcast episode about B2B sales. Look no further than your podcast app and social feeds for proof. If you listen closely enough, you can hear someone switching on their mic and hitting the record button. And for all those podcasts, there are listeners. In 2020, an estimated […]

What is the true purpose of AI and technology? How should it be leveraged in business? Is big data or small data better? And is this all actually improving our lives? These are questions that our Founder and CEO, Howard Brown, recently answered on the Business is Human podcast. “The idea of using technology and […]

Let your sellers sell. It’s how they learn. Jesse Marsch is the first American to coach a soccer team in the UEFA Champions League, the premier club competition in the world. He’s the head coach of Red Bull Salzburg, the top team in Austria. He’s a master motivator and incredibly thoughtful about how to develop […]

Sales has changed more in the last ten years than it did in the previous 100 years. As Marc Andreessen famously said, “Software is eating the world,” and sales is on the menu too. There has been a fundamental shift leading sales teams to embrace sales automation. However, this new technology is turning sales reps […]

“I’m sorry.” As a child, were you ever told to tell someone that? I guess that you were. Do you remember how it felt? You probably didn’t mean it, so it didn’t feel genuine. See, telling someone exactly what to say never works how we’d like. It comes off as stale and feels constraining for […]

“He doesn’t sound like a salesperson.” The organizer of an event at which I was speaking overheard one audience member say this to another about me. This is one of the greatest compliments I’ve received. Not being “salesy” is something I’ve worked on my entire career. Truth be told, I’m not entirely certain what a […]

While AI can’t replace sales coaches, it can reinforce important lessons from trainings on calls. This helps reps create and retain good sales habits.

Remember Goldilocks and the Three Bears? Goldilocks found the balance between her porridge being too hot and too cold. Sellers are similarly challenged to strike the right balance between being overconfident and being less than confident. Researchers have found that being overconfident has its benefits. It also has downsides that can leave you in the […]

The Business Intelligence Group today announced that Revenue.io was named a winner in its Artificial Intelligence Excellence Awards program. Revenue.io was recognized as an expert system in the Organizations category. “We are so proud to name Revenue.io as a winner in our inaugural Artificial Intelligence Excellence Awards program,” said Maria Jimenez, chief nominations officer for […]

AI-powered conversation guidance can improve conversations, prevent mistakes, and ramp reps faster by providing real time support on calls.