Discovery calls are designed to uncover buyers’ pain points, uncover priorities, and understand their needs. They are your first chance to wow a buyer. It all starts with building trust and rapport. If you can’t do that, your deal will be dead in the water. That’s why getting discovery calls right is so important. The […]

What’s the difference between an SDR, BDR, AE and CSM?  Sometimes it seems like the sales industry is full of more acronyms than the U.S. government. So if you’re confused about the differences between these roles, it’s understandable. To further confuse matters, if you go to two different companies, they might call the same inside […]

Maintaining strong and positive relationships with your customers is key to account management. Breaking the fourth wall, so to speak, and showing your customers that they are interacting with a living, breathing individual can break tension and increase customer satisfaction.  There are many ways to foster this kind of relationship, and in today’s world, text […]

Most sales leaders find themselves in an endless struggle to find time to coach and manage their teams. This leads to stalled deals, missed quota, and slowed growth. If this sounds like you, don’t worry; you’re not alone. The last generation of conversation intelligence solutions promised a way to fix this, but often fell short […]

Over the last few years, there has been an unbelievable expansion in tech. Continued investment from venture capital and private equity, open-source code, infrastructure gains, and APIs have all created a “Cheesecake factory menu” of options in your software solutions. Take MarTech as an example – in 2016 there were nearly 4,000 MarTech solutions in […]

Revenue.io Named A Gold Stevie Award Winner Today, Moments™ by Revenue.io was presented with a Gold Stevie® Award in the Sales Enablement Solution category, in the 16th annual Stevie Awards for Sales & Customer Service. The trophy will take pride of place among the other awards that Revenue.io has won recently, including recognition as a […]

Conversation Intelligence has quickly become a revenue-critical technology for sales and marketing teams. It’s easy to see why: revenue teams are able to unlock exponential growth when they extract actionable insights from their conversations with buyers. The reality is 70% of sales training is forgotten within a week according to Gartner’s research.  But it doesn’t […]

Understanding how to attract, retain and expand customer relationships has become increasingly crucial as customer acquisition costs soar and conversion rates decline. In response to this pressing need, a movement called Revenue Operations (RevOps) has emerged in recent years. RevOps aims to unify marketing, sales, and customer service into a cohesive strategy and organization, helping […]

When is the best time to make sales prospecting cold calls?  To find out, we launched a major study in 2019, mining call data from millions of sales calls to uncover which times of day are ideal for key sales activities, including the best time to make cold calls.  Below, we’ll reveal the results of […]

Improve sales calls by reviewing coaching feedback in Conversation AI. Scale coaching efforts, build a coaching culture, and help reps handle objections effectively.

There’s more pressure on revenue teams today than ever before. To keep up with growing demands, teams are relying more and more on outbound sales. And with this growing reliance on outbound sales, new tools and technologies appear to make connecting with buyers easier.  But we wouldn’t be good data-driven revenue professionals if we didn’t […]

What if you could automatically warn reps right before they make a mistake, and more importantly, keep them from making the same ones over and over again?