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Sales Academy

Sales Academy

Master the art and science of sales. Learn strategies, tactics and technologies used by the world’s top sales and revenue teams.

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Blog

What’s the Difference Between a Cross-Sell and an Upsell?
The main difference between cross-selling and upselling is what you are offering. Upselling recommends a more advanced version of the same product, while cross-selling suggests a different product that complements the original one. Upselling is about moving a customer to a higher-tier option. If someone is about to buy your basic software package, consider the […]

Blog

25 Motivational Sales Quotes from Revenue.io and Top Industry Leaders
Inspirational sales quotes will fuel your drive, sharpen your mindset, and elevate how you lead and sell. AI is raising the performance baseline and pushing the ceiling on what’s possible. But even as technology transforms how we sell, one truth remains: Great sales still depend on great people, meaningful conversations, and precise timing. At Revenue.io, […]

Blog

Revenue.io Quarterly Product Update – Spring 2025
At Revenue.io, our goal is simple. We want to help you have sharper conversations, smoother workflows, and easier wins. This quarter’s release delivers new tools designed to make coaching faster, insights easier to find, and your daily work more productive. Whether you are new to Revenue.io features like Moments and Revenue AI or simply looking […]

Blog

The Best Time to Cold Call Prospects in 2025 (Backed by Data)
When is the best time to make sales prospecting cold calls?  To find out, we launched a major study, analyzing call data from millions of sales calls to uncover the ideal times of day for key sales activities, including the best time to make cold calls.  Below, we’ll reveal the results of that study. But […]

Glossary Term

What is Sandler Selling?
The definition of Sandler Selling is a consultative sales methodology that emphasizes trust-building, mutual qualification, and uncovering a buyer’s actual pain points before presenting a solution. Developed by David Sandler in 1967, this sales model is based on open and honest communication, along with a structured framework that positions the salesperson as a trusted advisor, […]

Glossary Term

What is GAP Selling?
GAP Selling is a sales methodology that focuses on identifying the gap between a buyer’s current state and their desired future state. Instead of starting with a product pitch, GAP Selling encourages reps to lead with problem discovery. The goal is to understand what is holding the buyer back, quantify the business impact, and position […]

Glossary Term

What is Conceptual Selling?
Conceptual Selling is a customer-focused sales methodology that emphasizes understanding the buyer’s idea of a solution rather than focusing solely on the product itself. Initially developed by Robert Miller and Stephen Heiman, this approach helps sales professionals align their conversations with how buyers define their needs, challenges, and desired outcomes. Instead of leading with features […]

Glossary Term

What is CHAMP?
The CHAMP sales qualification framework is a modern approach to identifying high-quality prospects by focusing on customer problems and purchase readiness. CHAMP stands for Challenges, Authority, Money, and Prioritization, and it’s designed to help sales teams lead with value instead of starting with budget. Unlike traditional qualification models that begin by asking about budget, CHAMP […]

Glossary Term

What is FAINT?
The FAINT sales framework is a qualification methodology used to assess whether a prospect is a strong fit for your solution. FAINT stands for Funds, Authority, Interest, Need, and Timing. It helps sales professionals prioritize leads who may not yet have a defined budget but demonstrate potential buying intent and alignment. Unlike traditional frameworks that […]

Glossary Term

What is Sales Operations?
Sales operations is a business function that supports and empowers a sales team to work more efficiently, predictably, and at scale. It involves managing the processes, tools, data, and performance strategies that help sales organizations operate smoothly and achieve their revenue targets. Rather than focusing on direct selling, sales operations work behind the scenes to […]

Glossary Term

What is MEDDPICC?
MEDDPICC is a B2B sales qualification framework that helps sales teams assess the quality of a deal and navigate complex buying cycles with confidence. Each letter in the acronym stands for a key area to evaluate: Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, and Competition. The MEDDPICC model is beneficial […]

Glossary Term

What does Customer-Centric mean?
Customer-centric is a sales approach that focuses on the buyer’s needs, goals, and challenges at every stage of the sales process. Rather than leading with product features or a fixed pitch, this model emphasizes understanding each customer’s unique situation and offering solutions that deliver real value. In a customer-centric framework, sales reps act as advisors. […]