The Sales Intelligence Blog

Salesforce Open CTI is being deprecated February 28, 2028. The JavaScript-based framework that allowed third-party phone and dialer tools to embed natively inside Salesforce is being phased out in favor of Service Cloud Voice, Salesforce’s newer telephony architecture. For teams running CTI integrations today, this is not an immediate emergency, but it does require a […]

Looking for the best Fireflies.ai alternatives to improve AI note-taking, meeting capture, and conversation intelligence in 2026? This guide compares leading AI notetaker and meeting intelligence platforms, including Revenue.io, Rilla, Otter.ai, and Fathom, based on how well they support sales coaching, automated transcription, and conversation-aligned workflows. Fireflies.ai is commonly used by sales and support teams […]

Looking for the best Rilla alternatives to improve in-person conversation capture, field sales coaching, and rep performance in 2026? This guide compares leading AI-powered conversation and meeting intelligence platforms, including Revenue.io, Fireflies.ai, Zoom, and Granola, based on how well they support sales coaching, call analysis, and revenue-aligned workflows. Rilla is commonly used by field sales […]

Accurate sales forecasting is one of the most critical capabilities for any revenue team. It drives hiring decisions, budget planning, investor confidence, and overall business strategy. But for many organizations, forecasting is still based on outdated methods like rep intuition, static pipeline stages, or incomplete CRM data. As sales cycles become longer and more complex, […]

Looking for the best deal management software to improve pipeline visibility and close more deals in 2026? This guide ranks the top 8 platforms, including Revenue.io and other leading solutions, based on Salesforce integration, deal tracking capabilities, and their ability to help sales teams execute more effectively. As sales cycles become more complex and involve […]

Looking for the best sales AI tools that integrate with Salesforce in 2026? This guide ranks the top platforms, including Revenue.io, Clari, and other leading solutions, based on ease of integration, reporting capabilities, and their ability to improve win rates across the sales cycle. As AI becomes a core part of modern sales workflows, revenue […]

Looking for the best deal management software to improve pipeline visibility and close more deals in 2026? This guide ranks the top 8 platforms, including Revenue.io and other leading solutions, based on Salesforce integration, deal tracking capabilities, and their ability to help sales teams execute more effectively. As sales cycles become more complex and involve […]

Call recording has become a standard part of modern sales operations. Teams record conversations to improve coaching, capture customer insights, and generate transcripts that help managers understand what’s happening inside deals. But in the United States, recording sales calls is not just a technology decision. It is also a legal one. Many states have specific […]

Looking for the best sales forecasting tools for revenue teams in 2026? This guide ranks the top forecasting platforms, including Revenue.io and Clari, based on forecasting accuracy, CRM integration depth, and pipeline visibility. As sales cycles become longer and buying groups more complex, accurate sales forecasting is more important than ever. Revenue leaders need clear […]

Sales reps spend a surprising amount of time updating CRM records instead of selling. Logging calls, entering notes, attaching meetings, and updating activities can take several minutes per interaction. Over the course of a day, that administrative work adds up quickly. Modern sales teams solve this problem by using tools that automatically capture activity data […]

Looking for the best click to call apps with Salesforce integration in 2026? This guide ranks the top click to dial solutions that eliminate manual dialing, streamline workflows, and automatically log activity inside Salesforce. As outbound expectations rise and response time becomes a competitive advantage, manual dialing is no longer acceptable. The right click to […]

Looking to build a sales call scorecard that actually improves win rates in 2026? This guide breaks down how to design high-impact scorecards that reinforce your methodology, drive consistent coaching, and connect conversation quality to revenue outcomes. As sales cycles grow more competitive and buying groups become more complex, small execution gaps can make or […]