Those of you who attended our sold out Dreamforce sessions helped make this the most exciting  conference for us to date!  In both sessions, our CEO, Howard Brown, revealed some of the ways that call metrics and contextual data are already transforming the way that businesses interact with customers. For those of you who weren’t able […]

The sales slump is a dangerous place to be. It can happen to everyone, from a first-time sales rep all the way to a veteran enterprise salesperson. It is especially worrisome when the team’s top performer falls into a slump. It can affect whether the entire team meets goal, and damage the morale of the […]

We’re excited to announce some exciting new changes to Revenue.io Free for Salesforce that will make it easier than ever for you to manage and communicate with your contacts at blazing speeds. In improving what we believe is the best mobile CRM app for Salesforce.com users, we heard from customers that in addition to being […]

A new survey has revealed that more than half of businesses are choosing telecom providers based on the availability of application programming interfaces (APIs). Telephony APIs are typically used to add features to existing applications such as call conferencing, call recording and SMS. As APIs move toward becoming the preferred way for businesses to access wholesale […]

We’re excited to announce that if your company is using Pardot, your sales reps can now not only see past sales emails in their Dialer’s feed, but also emails from your marketing team. We’re excited about this, since the move marks another step forward on our mission to help salespeople provide their customers with the ultimate buying experience. Here at […]

The more you call, the more you sell. In order to maximize productivity, many inside sales teams in the past used autodialers to make robocalls. However, new TCPA rules have greatly limited the legal use of autodialer technology. This has created a new pain point for inside sales teams across the U.S., as inside sales reps are […]

One of the year’s biggest stories in Enterprise Tech is the remaking of HP. The company is in the process of splitting into two huge public companies, with traditional hardware such as printers and laptops on one side of the house, and the other side, Hewlett-Packard Enterprise which will be helmed by Meg Whitman, focusing on cloud computing […]

It seems that every day, more and more research appears that touts the benefits of sales coaching. One recent study even found that firms with well-implemented sales coaching strategies grew revenue nearly 17 percent faster than those without. So, by now we all know we need to start coaching. But, do you know how to […]

One of the great things about industry conferences is the ability to interact with industry leaders, customers and prospects, and benefit from their insight firsthand. This is especially valuable during a time when sales and marketing departments are  undergoing such a technological and strategic transformation. Last month, the Dreamforce conference provided this dialogue in spades. […]

There has been a lot of talk about using gamification to enhance sales performance. And sure, giving badges to salespeople who meet goals can potentially motivate them to succeed. But at the end of the day, salespeople really just want to hit their numbers, keep their jobs and be duly compensated for their efforts. You don’t need to make […]

One of the best ways to enable your SDRs is by using target buyer personas. Think of target buyer personas as an awesome cheat sheet that your reps can use to target better leads and create more opportunities. Sure, buyer personas are nothing new. But while marketers have used personas for decades, we think that the persona model can […]

For decades, marketers have been successfully using buyer personas to laser-target potential customers. Now, B2B sales leaders are starting to become wise to the power of personas. To help your team get started using personas, we’re sharing PowerPoint deck with target buyer persona templates. Feel free to use it to help your sales development reps (SDRs) do a much better […]