A great sales operations manager or director of sales operations is nothing short of a superhero. More and more sales leaders are waking up to just how important a role sales operations has become. Just think of all the data involved in sales today. There’s prospect data that, when delivered in the right context, can […]

For many, the term inside sales conjures to mind images from movies like Boiler Room or The Wolf of Wall Street, in which reps are crowded in a single room in an office building dialing leads at light speed in a race to crush quota. While this is still the reality for some organizations (often […]

Cold calling is arguably one of the hardest sales activities, as there are so many different factors that contribute to a reps’ success or failure at it. When it comes to making successful cold calls, a solid skill set significantly contributes to success. Fortunately, anyone can acquire the skills necessary to be successful at cold […]

As a sales rep, you sell more than a product, or a band-aid, you sell a positive change – a future state. You sell the idea that your prospect’s problems will disappear and their life will transform and improve as a result of their purchase. The same principle applies whether you are selling a car, […]

Those of you who attended our sold out Dreamforce sessions helped make this the most exciting  conference for us to date!  In both sessions, our CEO, Howard Brown, revealed some of the ways that call metrics and contextual data are already transforming the way that businesses interact with customers. For those of you who weren’t able […]

The sales slump is a dangerous place to be. It can happen to everyone, from a first-time sales rep all the way to a veteran enterprise salesperson. It is especially worrisome when the team’s top performer falls into a slump. It can affect whether the entire team meets goal, and damage the morale of the […]

We’re excited to announce some exciting new changes to Revenue.io Free for Salesforce that will make it easier than ever for you to manage and communicate with your contacts at blazing speeds. In improving what we believe is the best mobile CRM app for Salesforce.com users, we heard from customers that in addition to being […]

A new survey has revealed that more than half of businesses are choosing telecom providers based on the availability of application programming interfaces (APIs). Telephony APIs are typically used to add features to existing applications such as call conferencing, call recording and SMS. As APIs move toward becoming the preferred way for businesses to access wholesale […]

We’re excited to announce that if your company is using Pardot, your sales reps can now not only see past sales emails in their Dialer’s feed, but also emails from your marketing team. We’re excited about this, since the move marks another step forward on our mission to help salespeople provide their customers with the ultimate buying experience. Here at […]

The more you call, the more you sell. In order to maximize productivity, many inside sales teams in the past used autodialers to make robocalls. However, new TCPA rules have greatly limited the legal use of autodialer technology. This has created a new pain point for inside sales teams across the U.S., as inside sales reps are […]

One of the year’s biggest stories in Enterprise Tech is the remaking of HP. The company is in the process of splitting into two huge public companies, with traditional hardware such as printers and laptops on one side of the house, and the other side, Hewlett-Packard Enterprise which will be helmed by Meg Whitman, focusing on cloud computing […]

It seems that every day, more and more research appears that touts the benefits of sales coaching. One recent study even found that firms with well-implemented sales coaching strategies grew revenue nearly 17 percent faster than those without. So, by now we all know we need to start coaching. But, do you know how to […]