Dave Shaby is the COO at the RAIN Group and co-author of the book, “Virtual Selling: How to Build Relationships, Differentiate and Win Sales Remotely” This is a fun conversation that gets to the heart of some of the key issues that sellers are confronting in this new sales world, We talk about how the past 12 months accelerated the inevitable transition to more virtual selling . And what that means for sellers. Plus, we dig into the ten seller behaviors that B2B buyers say have the greatest impact on their purchase decisions.